Billing Specialist

About the role

Our Billing Specialists protect revenue integrity for the clients we support. You will build and issue invoices, verify that what was delivered matches what was contracted, and resolve the discrepancies that would otherwise quietly cost our clients money. Because billing is where finance meets customer experience, you will also speak directly with client contacts about statements and payment questions - always with clarity and patience. You will partner closely with bookkeeping and operations, and your work will directly shape month-end close.

What you'll do

• Prepare, review and issue client invoices accurately and on schedule
• Verify billable items against contracts, work orders and rate tables before invoicing
• Reconcile billing accounts and investigate variances to root cause
• Respond to client billing inquiries and disputes with clear, documented answers
• Post payments, apply credits and maintain clean accounts receivable aging
• Support month-end close with billing reports and reconciliation schedules

What we're looking for

• 1-3 years of billing, accounts receivable or invoicing experience
• Strong spreadsheet skills, including lookups, filters and pivot tables
• Detail-oriented with a documented, repeatable approach to accuracy
• Professional written communication for client-facing correspondence
• Comfortable handling confidential financial information

Nice to have

• Experience with QuickBooks, NetSuite or Xero
• Exposure to multi-entity or multi-currency billing
• Background in medical, logistics or SaaS billing