Remote Billing Specialist

About the role

This is a fully remote, end-to-end billing role. You will run the complete cycle for your assigned accounts: confirming contract terms, generating invoices, chasing what is outstanding, and reporting on collections. Because you see the whole cycle, you will also spot the patterns worth fixing - the recurring dispute, the rate that never got updated, the step that should be automated - and you will be encouraged to fix them. If you want autonomy over a book of accounts and measurable impact on cash collected, this role is for you.

What you'll do

• Own the full billing cycle from invoice generation through collection
• Validate contract terms, rates and renewal dates before each billing run
• Follow up on outstanding balances and negotiate payment timelines professionally
• Resolve disputes by gathering documentation and coordinating internal answers
• Report weekly on invoiced revenue, collections and aging
• Document and improve billing procedures for your accounts

What we're looking for

• 2+ years in billing, AR or revenue operations
• Proven track record reducing past-due balances or DSO
• Confident, courteous phone and email follow-up skills
• Strong spreadsheet and reporting ability
• Self-directed in a remote environment with dependable connectivity

Nice to have

• Experience with subscription or recurring billing models
• Familiarity with collections compliance best practices
• Process automation or reporting dashboard experience